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DTSTART:20200123T160000Z
DTEND:20200123T060000Z
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SUMMARY:Customer Service Excellence Training
DESCRIPTION:Customer Service Excellence 101+\n\n\n\nUNL's Hospitality\, Restaurant and Tourism Management Extension program is offering a 2-hour training workshop "Customer Service Excellence 101+". It is geared to benefit anyone who interacts with a customer\, client and/or guest on a daily basis.\n\n\n\nThese 2-hour interactive\, hands-on instructor-led sessions are designed for anyone who interacts with a customer in any setting\, be it foodservice\, farmer's markets\, on-line sales\, retail\, child care and non-profit.  \n\n\n\nWHO SHOULD ATTEND? Anyone who interacts with a customer\, client or guest  \n\nWHAT WILL YOU LEARN? Finest standards of performance that impact customer experience and how to create a competitive advantage   Identify and practice service recovery strategies that satisfy customers and prevent issues from reoccurring   How to gather\, interpret\, and utilize guest feedback.\n\n\n\n2 sessions are available:\n\n10:00 - 12:00\n\n2:00 - 4:00\n\n\n\nClick HERE to register!
X-ALT-DESC;FMTTYPE=text/html:<br />\n<strong><span style="background:white\;"><span style="color:#333333\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:14.0pt\;">Customer Service Excellence 101+</span></span></span></span></strong><br />\n<br />\n<span style="border:none windowtext 1.0pt\;padding:0in\;"><span style="color:black\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">UNL&rsquo\;s Hospitality\, Restaurant and Tourism Management Extension program is offering a 2-hour training workshop &ldquo\;<strong>Customer Service Excellence 101+</strong>&rdquo\;.&nbsp\;It is geared to benefit&nbsp\;<strong>anyone</strong>&nbsp\;who interacts with a customer\, client and/or guest on a daily basis.</span></span></span></span><br />\n<br />\n<span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">These 2-hour interactive\, hands-on instructor-led sessions are designed for anyone who interacts with a customer in any setting\, be it foodservice\, farmer&rsquo\;s markets\, on-line sales\, retail\, child care and non-profit.&nbsp\; </span></span><br />\n<br />\n<span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">WHO SHOULD ATTEND? Anyone who interacts with a customer\, client or guest&nbsp\; </span></span><br />\n<span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">WHAT WILL YOU LEARN? Finest standards of performance that impact customer experience and how to create a competitive advantage &bull\; Identify and practice service recovery strategies that satisfy customers and prevent issues from reoccurring &bull\; How to gather\, interpret\, and utilize guest feedback.<br />\n<br />\n2 sessions are available:</span></span><br />\n10:00 - 12:00<br />\n2:00 - 4:00<br />\n<br />\nClick <a href="https://go.unl.edu/9yjd">HERE</a> to register!
LOCATION:Kearney Chamber of Commerce board room 1007 2nd Avenue Kearney\, NE 68845
UID:e.1404.18278
SEQUENCE:3
DTSTAMP:20260425T131744Z
URL:https://chambermaster.kearneycoc.org/events/details/customer-service-excellence-training-18278
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